Shop Hours
Monday to Friday 9:00 a.m. to 6:00 p.m. Eastern
Saturday 9:00 a.m. to 12:00 p.m. Eastern
Contact Information
E-Mail: rodney@hotrodstrucks.com
Toll Free Number: 1-800-236-0046 Fax: 937-845-0733
Mail Information: Hot Rod’s Classic Truck Parts
9625 Milton Carlisle Rd.
New Carlisle, OH 45344
Shipping
Regular sized orders are shipped UPS, FedEx, and USP.
Large orders are shipped Truck Freight.
We charge each customer per order the costs we incur in processing the order.
Ask us about FREE DELIVERY when picked up at shows (some exceptions apply).
Charges
All prices are subject to change without notice.
We will make an effort to make our customers aware of a change in pricing at time of order or prior to shipping.
Payment
We accept MasterCard, Visa, Discover, American Express, Money Orders, Bank Check and PayPal.
COD orders are accepted and need to be paid by money order or bank certified check ($10 charge).
Customer will be contacted prior to a COD shipment with the total amount.
Personal checks are accepted upon management approval.
Allow for 2 week delay for personal check to clear the bank.
Sales Tax
Ohio residents will be charged their local sales tax rate.
Return Policy
PLEASE CHECK ALL ORDERS UPON ARRIVAL
Returns within 30 days of shipping date are acceptable with a 20% restocking charge unless otherwise stated.
Always contact us prior to returning any merchandise for management approval.
We are understanding and will be more than fair with any issue.
Failure to contact us will result in denial.
All returned merchandise must be in re-saleable condition and in original packaging.
Must be accompanied with a copy of the invoice and a letter of explanation.
Failure to do so will result in the denial of refund or exchange.
ELECTRICAL ITEMS ARE NOT RETURNABLE
PARTS THAT HAVE BEEN MOUNTED, PAINTED, OR DRILLED ARE NOT RETURNABLE
Damaged/Shortage Claims
PLEASE CHECK ALL ORDERS UPON ARRIVAL
Check all parts for damage and that all parts were received and fit.
All claims must be reported immediately.
Always inspect the merchandise upon arrival whether truck freight or parcel delivery (UPS, Fed Ex, USPS).
Please keep merchandise in the original packaging for carrier to inspect.
Keep your receipt.
Special Orders
All Sales are final on non-stocking items or special order items.
Warranty
HOT ROD’S CLASSIC TRUCK PARTS does not provide a warranty on products sold by us.
Any warranty is from the manufacturer and any claims would have to be handled directly with the manufacturer.
We do not accept nor are we responsible for the manner in which any of the products in this catalog are used.
Neither seller nor manufacturer shall be liable for any loss, injury or damage direct or consequential, arising out of the use of, or the inabilities of the product. After use, the user shall assume all risk and liability whatsoever in connection therewith.
